The Best Place to Unwind a Successful Career is Right Here!

About the role:

We currently have an exciting opportunity for the Education Consultant who is responsible for student recruitment and education sales to facilitate admission of onshore international students in registered training organisations of their choice. This role is accountable for lead generation in the education department by ensuring excellent customer service along with an expertise in Australian academic courses and student visa requirements. It requires a good understanding of CRICOS and student visa conditions in Australia

About the business:

Aussizz is a leading name in the Education and Migration industry with a reputation for our innovative methods and successful visa outcomes. We are over a decade old global organisation with 24+ offices across Australia, New Zealand, UAE and India. We are members of several elite consortia of education and migration agents such as AEERI, MA and MIA, employing several QEAC and MARA certified experts.

Our greatest asset and the key to our success are our people, who have a sense of pride and satisfaction in their work.

At Aussizz Group, you will find a workplace based in mutual respect and collaboration that is supportive of your career development and encourages you to make an impact at a professional and personal level.

Roles/responsibilities:

• Effectively counsel international students to facilitate their admission in registered training organizations, keeping in mind their student visa requirements
• Provide up to date information about courses offered by partner entities to ensure a student’s successful course change and enrolment
• Create and maintain accurate client information such as enquiry notes, file notes, admission entries, offer letters, CoEs and follow-ups in the organisation’s CRM system
• Build a strong referral pipeline and increase client retention by ensuring good after sale service engagement and encouraging service feedback via Google Reviews and social media reviews
• Maintain a quick and consistent Turn Around Time (TAT) in terms of responding to clients, updating CRM data and generating reports
• Accurately maintain students’ prospects – number of leads, number of probable prospects, number of confirmed prospects in the Operations Manager’s lead or application tracker sheet
• Create and submit timely admission reports to the manager in order to aid smooth processing of monthly incentives
• Partake in the organisation’s training and assessment activities as and when directed
• Build content, participate in marketing activities and engage the client base on the organisation’s social media handles such as Facebook, Instagram, WhatsApp and LinkedIn as and when directed by the manage

Key Behavioural Competencies:

• Strong interpersonal skills and an ability to build relationships with all and especially external stakeholders
• Must have a strong work ethic and an ability to conduct oneself in a professional manner at all times
• Exceptional written and verbal communication skills with a quick TAT in terms of responding to clients as well as internal communication
• Be proactive in regards to updating one’s knowledge base through research and self-learning
• Strong listening skills, attention to detail and ability to logically reason and critically analyse information and data

Skills & experience

Qualifications:

• Graduate in any discipline (essential)
• QEAC Certification (desirable)

Experience:

• A minimum of 2 year’s experience in a similar role
• At Least 3 year’s experience is a similar industry

Skills:

• Intermediate to advanced Microsoft office (word, excel, PowerPoint and outlook) and Adobe skills
• Highly organised with an ability to meet deadlines
• Excellent counselling skills including the ability to build rapport and make the client feel heard

*Please apply via email at hr@aussizzgroup.com

About the role
We currently have an exciting opportunity for experienced Migration Agents across multiple cities Melbourne (multiple offices in CBD, Werribee, Thomastown & Clayton), Sydney & Adelaide (Mawson lakes). As a highly valued position, vital to our ongoing success we are seeking an expert who can handle clients with confidence, empathy and urge them in the right direction with their visa needs in Australia.

About the business
Aussizz is a leading name in the Education and Migration industry with a reputation for our innovative methods and successful visa outcomes. We are over a decade old global organisation with 24+ offices across Australia, New Zealand, UAE and India. We are members of several elite consortia of education and migration agents such as AEERI, MA and MIA, employing several QEAC and MARA certified experts.
Our greatest asset and the key to our success are our people, who have a sense of pride and satisfaction in their work.
At Aussizz Group, you will find a workplace based in mutual respect and collaboration that is supportive of your career development and encourages you to make an impact at a professional and personal level.
Registered Migration Agents (RMA) are crucial to the success of our Migration business and are the experts who can guide our clients in fulfilling their visa requirements to be able to live & work in Australia. The RMA is responsible for providing immigration advice to all types of temporary visa holders in Australia. They are up to date with current migration laws and procedures and help our clients navigate the complex world of visa applications.

ONLY MIGRATION AGENTS WHO ARE CURRENTLY REGISTERED WITH MARA (Migration Agents Registration Authority) SHOULD APPLY FOR THE ROLE

Roles & Responsibilities

• Understand a client’s visa history, current requirement and offer the right solutions and support accordingly
• Provide accurate and timely migration advice and assistance across a variety of visa sub-classes such as student visas, GSM, Partner visas, Visitor visas, TSS, ENS, RSMS, and MRT cases
• Prepare and lodge precise visa applications with the Department of Home Affairs (DoHA)
  Liaise with the DoHA and related stakeholders including skill assessment authorities
• Continuously expand and maintain knowledge base of migration legislation and policies
• Create and preserve the client base and relationships by participating in existing business development activities
• Maintain integrity, ethics and honesty and ensure compliance with the stipulated rules to preserve the integrity of the profession and the governing/regulatory body. Act in accordance with the Code of Conduct as administered by the Office of the Migration Agents Registration Authority (OMARA) in Australia
• Be responsible for reviewing the information and documents provided by the client and ensure it is accurate and in line with the legal requirements
• Be well-versed with the organisation’s visa fee structure and prepare correct and fair quotes when requested by the client
• Evaluate immigration cases objectively and honestly as well as convey and explain the information in a comprehensible/logical manner, ensuring that the client has a clear picture of their case and further plan of action
• Be accountable for all visa issues and operations in the business and remain up to date with any changes to legislation
• Create and maintain accurate client information such as enquiry notes, file notes, fees and follow-ups in the organisation’s CRM system
• Build a strong referral pipeline and increase client retention by ensuring good after sale service engagement and encouraging service feedback via Google Reviews and social media reviews such as Facebook
• Publish client success stories with the help of video testimonials, photographs and social media posts

Benefits and perks

• Up to $70K fixed compensation per annum + Superannuation + Incentives
• Work with one of the best migration teams in the industry
• Opportunity to be a part of Aussizz learning, and development programs

Qualifications

Graduate in Migration law (essential)

Skills and Experience

• 2+ years’ experience working in a similar role within the migration industry (preferable)
• Current MARA registration is a must
• Strong technical knowledge with respect to the current Australian immigration laws and policy
• Intermediate to advanced Microsoft Office (Word, Excel, PowerPoint, and Outlook) and Adobe skills
• Excellent grasp and ability to navigate LEGEND

Key Behavioural Competencies

• Strong interpersonal skills and an ability to build relationships with all especially external stakeholders
• Exceptional written and verbal communication skills with a quick TAT in terms of responding to clients as well as internal communication
• Be proactive in regard to updating one’s knowledge base through research and self-learning
• Strong listening skills, attention to detail and ability to logically reason and critically analyse information and data
• Ability to be innovative and creative in finding the best possible solution when dealing with complex cases to find
• Ability to work in a collaborative team but also autonomously to meet tight deadlines and manage conflicting priorities and client expectations

**Please note that all RMAs should have a professional indemnity cover

Please apply via email at hr@aussizzgroup.com

Objective

We currently have exciting opportunities for experienced Migration Admins across our Sydney branches. We are recruiting for a job that will allow the successful candidate an opportunity to work with a cohesive team, gaining exposure to all aspects of a successful migration business.

In working with us, you will work in a supportive environment with a team of highly skilled and experienced agents. You will also interact with a variety of clients from diverse ethnic backgrounds. This role will offer you an opportunity to challenge yourself and gain a tremendous learning experience.

Roles/Responsibilities:

• Assist Registered Migration Agents with enquiries, collection of documents, drafting, data checking, preparation of visa applications
• Prepare Skills Assessments, Sponsorship, Nomination and Visa applications;
• Carry out legal research using available sources when required
• General clerical duties, such as collecting, scanning and electronic filing of documents
• Ensuring client spreadsheets and information/records are kept up-to-date and accurate by maintaining client folder as per compliance standards
• Meet and greet clients, as required.
• Liaise with clients over the phone, email and in-person, assist with their enquiries and provide updates on their applications
• Screen phone calls, book enquiries and appointments for existing and new clients
• Liaise with external organisations/stakeholders as and when required
• Draft and manage emails
• Assist the Registered Migration Agent with follow-ups of action items
• Marketing support – tag clients, maintain client lists, bulk mailouts.
• Reception duties as and when required
• Effectively coordinate and manage the day to day work
• Attend any training sessions provided by the RMA or the organisation, to brush up on job-skills
• Acknowledge internal communication in a timely manner
• High calibre work ethic and customer service to be upheld at all times while performing the above tasks

Key Behavioural Competencies:

• An energetic and creative personality, with a ‘can-do’ attitude
• Ability to work in a collaborative team but also autonomously cater to tight deadlines and manage conflicting priorities and client expectations
• Experience working in a professional service environment
• High calibre work ethic and customer service to be upheld at all times while performing the above tasks

Qualifications:

• Gradate in any discipline (essential)
• Pursuing coursework to become a Registered Migration Agent (Preferable)

Skills:

• Strong written and verbal communication skills, combined with an eye for detail and accuracy
• Strong technical knowledge with respect to the current Australian immigration laws and policy
• Intermediate to advanced Microsoft office (Word, Excel, PowerPoint and Outlook) and Adobe skills

(The Position Description is intended to be a general representation of the responsibilities and requirements of the role. However, the description is not all inclusive and responsibilities are subject to change and evolve over time.)

Position Objective:

If you are interested in this opportunity, chances are you have either been an international student yourself or know one. You understand the challenges of leaving your country, family and friends behind to pursue a career in a completely different land. Finances, living arrangements and a culture shock are just a few struggles of international students. With Aussizz Group around, Education is not going to be one of them!

Roles/Responsibilities:

• An Education Consultant is the first point of contact for our clients. As a highly valued position, vital to our ongoing success we are seeking industry experts who can deal with our clients with confidence and empathy.
• Counsel international students effectively to facilitate admission into Australian Universities, RTO’s, and Colleges, keeping in mind their GTE requirements
• Counselling onshore and offshore international students on taking up a new course or course change
• Maintain after sale service engagement to increase retention of students
• Create and maintain accurate client information in the company’s CRM system
• Use strong research skills to keep up to date with industry information relating to student visas, new courses and university updates, international education industry regulations etc.
• Create content and participate in marketing activities via social media to engage and build a prospective client base
• Act professionally always by practicing responsible business ethics as per the Agent Code of Ethics
• Take part in product training and assessment activities as directed
• Build up a referral network
• Continuously update your knowledge base through self-learning by employing research skills, logical reasoning, and critical thinking skills.
• Coordinating with other consultant, team leaders, operations Managers to execute the processes and sales pipelines seamlessly
• Manage the compliance requirements as per the applicable CRM system

Key Behavioural Competencies:

• An energetic and creative personality, with a ‘can-do’ attitude
• Ability to achieve organisational goals and meet targets in a timely manner
• Strong sales and customer service techniques
• Experience working in a professional service environment
• High calibre work ethic and customer service to be upheld at all times while performing the above tasks

Qualifications:

• Gradate in any discipline (essential)

Skills and experience:

• 1-3 years’ experience working in a similar role within the education industry (preferable)
• Extensive product knowledge of the international education sector – in Australia and/or offshore (required)
• QEAC certification (desirable)
• Adequate knowledge of the ESOS Act and National Code of Conduct
• Intermediate to advanced Microsoft office (Word, Excel, PowerPoint and Outlook) and Adobe skills

(The Position Description is intended to be a general representation of the responsibilities and requirements of the role. However, the description is not all inclusive and responsibilities are subject to change and evolve over time.)